The Centre for Conflict Resolution International Inc. in Ottawa has developed a method to overcoming conflict comparing conflict styles to the behaviour of birds.
Take a look at some examples. Which bird do you best relate to with your conflict management style?
1. The Woodpecker: - Task Oriented Approach
The woodpecker is clear on what needs to be done to resolve the situation and will hammer away at their point until the other person agrees. Woodpeckers don't waste a lot of time on the niceties. They just like to focus on getting the other parties to see things their way.
2. The Parakeet: - Relationship Oriented Approach
Parakeets are focused on the relationship, and making sure it is not at risk. They are willing to concede the point so that the relationship is not at risk. They tend to use humour to lighten the moment and insist that the situation isn't that serious.
3. The Owl: - Relationship and Task with no time constraints
Owls need to understand all aspects of the situation and properly communicate their perspective. They want to make sure that the solution is what's best for everyone. Owls will take whatever time is required to work through the conflict.
4. The Ostrich: - Unimportant Conflict
Ostriches prefer to stick their head in the sand and pretend that the conflict doesn't exist. They will avoid conflict situations - to the point of physically leaving the room or taking sick leave or going on vacation!
5. The Hummingbird: - Relationship and Task with a Quick Fix.
Hummingbirds want things to work out quickly. They create options for resolution and are open to negotiation. They believe in a middle ground for everyone to get something out of it. It may not be the best solution but "good enough" so that everyone can move on.
Which bird do you related to and who would you fly with? -- Priti Ramjee
